Reference

Privacy Policy for Your alksitoto Account

We explain what data we collect when you open an account, use DANA, OVO, GoPay or QRIS, and move between Live Baccarat, Aviator and Power of Thor Megaways…

Account data scopeCookie choicesDANA OVO GoPay QRISPrivacy contact path
alksitoto Privacy Policy for Your alksitoto Account
CONTACT ROUTES

Privacy Contact Paths That Work

A privacy request should reach the right person without making you repeat your case.

Live chat privacy queue Use live chat from 09:00 to 23:00 WIB when you need help with cookie…
WhatsApp account checks Message our WhatsApp support when your phone number has changed or you cannot receive…
Email privacy requests Send requests to [email protected] if you need a written record for data access, correction…
ACCOUNT CARE

Account Data Controls We Use

Privacy work happens before, during, and after account activity. We limit internal access to records, keep payment references separate from your password data, and use session checks to spot unusual logins.

Account sign-up data

When you open an account, we collect the details needed to create your login and contact you about account activity. This usually includes username, phone number, password record, referral code if used, and verification status.

Wallet record matching

DANA, OVO, GoPay and QRIS records are used to match payment activity with your account. We keep references, timestamps, and status changes so support can check a request without viewing private wallet app screens.

Cookie choices

Cookies help keep you logged in, remember language settings, and detect repeated failed logins. You can clear them in your browser settings, but doing so may require a fresh login and OTP check.

Session and device logs

We record device type, IP address, browser version, and login time to protect your account. If a new device opens Live Baccarat after a payment request, support may ask for extra confirmation.

Retention checks

We keep account and wallet records only for operational, legal, dispute, and security needs. When a record is no longer required for those purposes, we remove it or reduce it so it no longer identifies you.

Change requests

You can ask us to correct your phone number, update contact details, or close data we no longer need. We verify the request first, then confirm the action through chat, WhatsApp, or email.

Privacy Questions Before You Join

The questions below focus only on privacy: what we collect, why we keep it, how cookie controls work, and how you can reach us. We answer in plain terms because you should know what happens to your data before you open an account, send an OTP, or use DANA, OVO, GoPay or QRIS with your wallet.

We collect the details needed to create and protect your account, such as username, phone number, password record, device data, login time, and verification status. We use those records for access checks, support, and account security.

We keep payment references to match wallet activity with the correct account. This helps us confirm deposits, check withdrawal requests, and answer disputes without asking you to resend screenshots each time you contact support.

Yes. Contact live chat, WhatsApp, or [email protected] and tell us what needs updating. We verify your username, current contact method, and a recent wallet reference before changing privacy-related account data.

Cookies remember your session, language choice, and security signals such as failed login attempts. You can clear cookies in your browser settings, but you may need to log in again and complete an OTP check.

We share account data only when needed for payment processing, technical service, security checks, legal requests, or support work. We do not sell your account data or publish your private wallet activity.

We keep records for as long as needed to operate your account, resolve disputes, meet legal duties, and protect the wallet. When those needs end, we delete the record or reduce identifying details.

Use live chat from 09:00 to 23:00 WIB for quick checks, WhatsApp for phone access issues, or email [email protected] for written requests. Never send your password, OTP, or full wallet PIN.